Delivery
Instant Access: Upon successful completion of your purchase, you will receive instant access to the ebook. You will receive an email containing the download link.
Formats: The ebook is available in a PDF file ensuring compatibility with a wide range of devices including smartphones, tablets, e-readers, and computers.
Download Limit: You are allowed a maximum of ten download attempts for each ebook purchase. If you encounter any issues with downloading, please contact our customer support for assistance.
Technical Support: If you experience any technical difficulties with downloading or accessing the ebook, our customer support team is available to assist you. Please reach out to us via the contact information provided on our website.
Return and Refund
Refund Eligibility: As ebooks are digital products, we generally do not offer refunds once the purchase is completed.
Damaged or Defective Ebooks: If you receive a damaged or defective ebook file, please contact our customer support within seven (7) days of purchase. We will investigate the issue and, if verified, provide you with a replacement copy or offer a refund at our discretion.
Unauthorized Purchases: In the event of an unauthorized purchase or if you believe your account has been compromised, please contact us immediately. We will investigate the issue and take appropriate action to resolve the matter, which may include a refund.
Contact Information: For any inquiries, concerns, or requests related to delivery, returns, or refunds, please contact our customer support team at hello@pieterpeulen.be.
Note: This policy is subject to change, and any updates will be posted on our website. It is advisable to review this policy periodically for any modifications.